To order products through Potlala, you will need the following:
No, we can only deliver to USA and Canada addresses.
Potlala delivers to all cities and locations in USA and Canada; except federal lands / facilities and institutions of higher education..
No. Potlala is exclusively an online technology platform providing consumers with safe and secure access to legal marijuana. All images you see in the menu of cannabis products are what you will receive with your order.
Yes. All orders will receive an email notification that will include your tracking number. To track your package, all customers have their own private account; just click on My Account and your latest order will appear at the top. Click on your order number to track.
No, PO boxes are under the jurisdiction of the Federal Government; marijuana is illegal in all Federal locations, including:
No. Delivery is free for all Potlala customers.
No, under the new marijuana laws, we cannot receive marijuana back from customers, however, members can contact Customer Care Representative and negotiate a solution to your issue.
Depends on the state you are living. Some states require only medical marijuana and some are open to recreational use. Go through the checkout process on our website and see if its required for you.
Potlala will accept the following forms of identification:
Your information and all medical marijuana patient data are not shared with anyone. Your information is kept confidential and adheres to the Health Insurance Portability and Accountability Act (HIPAA).
Yes. All major Credit/Debit cards are accepted, but the card's name must match your ID.